Business phone systems are an essential part of any small business, helping you to communicate with clients, partners, and employees. Businesses rely on their phones to facilitate nearly every aspect of their business, including accepting new orders, tracking inventory, and more.

While there are many options out there, Ring Central and Dialpad are two of the most popular small business phone systems available today. Which one comes out on top? Let’s take a look at both platforms to see what they can offer your small business and find out which one makes the best choice for your company’s needs.

How Do They Compare Overall?

In terms of features, both systems have a lot to offer small businesses. However, when it comes to price, Ring Central is better in both cases. If you’re looking for a system that’s easy to use and has great customer support, then Dialpad is the better choice. However, if you need a system that’s more affordable and has more features, then Ring Central is the way to go. The free trial periods also make them much easier to choose from.

The best thing about either of these business phone systems is that they are compatible with your current computers and smartphones, so there’s no need to buy any additional equipment or upgrade your devices. Both systems also provide an online dashboard where you can manage everything, which makes managing your calls quick and easy. Plus, both allow up to ten people to be on one call at the same time, so it doesn’t matter how many employees work at your company!

The Winner in Terms of Value

In terms of value, both systems are good options for small businesses. However, Ring Central is the better option in terms of features and price. With its many features and competitive pricing, Ring Central is the best option for small businesses. It offers a huge selection of add-ons that can help to streamline business operations, as well as a variety of integrations with other platforms such as CRM software like Salesforce.

It also has a very intuitive interface that lets you quickly find what you need to do or adjust your settings with just a few clicks. And if you’re looking for reliable communication service at an affordable price, then there really isn’t any competition. The only downside to Ring Central is that it doesn’t offer live customer support during weekday hours (it only operates Monday through Friday from 8 am-5 pm).

A Clear Winner In Terms of Features

When it comes to features, both Ring Central and Dialpad have a lot to offer small businesses. However, Ring Central is the clear winner. It offers more features than Dialpad, including a mobile app, voicemail-to-text, and call recording. Plus, its plans are more affordable.

Dialpad also has some notable features, like instant message capability and faxing. But overall, Ring Central is better in both price and features for most small business owners. While Ring Central offers more features than Dialpad, they may not be necessary if you’re on a tight budget.

In addition, since both systems require landlines or VoIP phone lines from your phone provider, this will add to your monthly costs if you decide to go with one of these options.

For most small business owners though, Ring Central provides everything they need at an affordable price point.

Wrap Up

If you’re looking for the best business phone system for small businesses, you can’t go wrong with either Ring Central or Dialpad. They both have their pros and cons, but they’re both better in different ways. Ultimately, it comes down to what your specific needs are. If you need a more robust system with more features, go with Ring Central. If you need something that’s more affordable, go with Dialpad.

Both companies offer free trials so that you can get a feel for how well they work before signing up, so I recommend trying them out first before making any decisions. In addition, both of these systems come with a 30-day money-back guarantee if you don’t like them for any reason.